FAQ

When will Online Enrollment be ready?

Online Enrollment will be available beginning July 6, 2017 for students returning to the Lee’s Summit R7 School District.

What do I need to complete, and where can I complete the online registration process?

  • You will need any one of the following: desktop computer, laptop computer, tablet, or smartphone with Internet capabilities.
  • You need a reliable Internet connection.
  • You will need an electronic copy of your Proof of Residency information. If you do not have an electronic copy, you can use a scanner or a scanner app on your tablet or smartphone to get the paper copy into an electronic format.
  • Household information — address and phone numbers
  • Parent information — work and cell phone numbers, email addresses
  • Student information — demographic and health/medication information
  • Emergency contact — phone numbers

What if I have a payment question?

Contact your individual school if you have any questions about the mandatory items or additional items for payment.

When I create the InfoSnap parent account, will I need an email address?

Yes, a parent must provide an email address to create the account.  If you do not have an email address, you can create a free email account at either of these two sites:

What is Online Enrollment?

Online Enrollment is a web-based portal for parents and guardians to submit an application to enroll either new students to LSR7 schools or continuing students.

Do I have to upload Proof of Residency for each child?

Yes, the process to approve records is done on an individual student basis. Therefore, we need to see the residency file for each child. Example, if you have an elementary and middle school child you will upload the proof of residency document 2 times. Click here for a how to video on how to upload documents.

What if some of the pre-populated information was wrong when I logged in to InfoSnap?

Correct whatever information is allowed to be changed. Note that some information cannot be changed online using Infosnap and will need to be changed in person at the school.

How long will it take to complete the online portion of the registration?

IF you have your proof of residency and all other necessary items, online registration should not take more than 30 minutes per child. If you need to step away, InfoSnap will save your session and you can resume later by logging back into your PowerSchool Parent Portal.

If none of my child’s information changed, do I still need to do the online registration process?

Yes. In addition to the Health Information needed, there are several agreement questions that must be answered each year for your child’s health and safety, technology access, and participation in instructional programs.

What information should I have on hand to complete online registration?

Parents should have all the following information at hand before beginning to fill out the information to avoid having to go to the school if a mistake is made. • Residency documents; • Student-specific information you may need to enter, such as unique medical information; • Any required registration documents that need to be scanned/uploaded/ verified at the school (immunization record, birth certificate, etc.)

Is on-line registration a required annual process for parents?

Yes.  The district will require new and returning student families to complete this process on an annual basis.  Returning student families will only be asked to verify existing information on forms pre-populated with the student information already housed in PowerSchool.

What if a family indicates they do not have the means to complete online registration?

For new student enrollment throughout the year, each school office will provide a device to assist families.  Families can also access public computers at all Mid-Continent Public Library locations.  Elementary buildings will be having an Open House for new families who need assistance on July 25 during regular school hours.  The elementary school offices open full time the week of July 17.  The secondary building offices are open year round for families who need assistance with completing the online registration.

Can parents register from home?

Yes, you can register anywhere with an internet connection.

Can parents access the online enrollment from their smartphone or tablet?

Yes. You can access the online enrollment system from Android and iOS devices.

Can parents start my enrollment now and finish it later?

Yes.  As long as the application is not submitted via a Submit button as the final step, applications can be saved if more data entry is needed and reopened at a later time. You will re-enter via the account you set up when you began the enrollment / registration process.  

Once an application is submitted can a parent / guardian go back and make changes?

No, the system does not allow changes to a submitted enrollment/registration form.  A parent would need to contact their child’s school if a change needs to be made.

Do I have to answer all questions in the online registration application?

Questions marked with a red asterisk (*) require a response, and the process is not complete until those questions are answered.

How will parents know their registration was received?

Once the online registration  process is completed, parents will receive a confirmation of submission screen and an email.   

I have completed the online registration process. What is next?

Once all information has been entered for the student with an electronic signature, click “Submit.” A preview page will appear to review information entered for each page letting the parent know if any required fields are missing.  Upon final confirmation of submission, the parent/guardian should proceed to the final step of making payment.  These directions can be found here

Will students new to the district and students returning to the district complete the same on-line enrollment process?

Parents/guardians of new students to the Lee’s Summit R7 School District should call the school to begin the enrollment process.  The contact information can be found here.  Students returning to the district will use the information found on the district’s online registration page to update their student record.  

Do I need more than one infosnap account if I have more than one child?

No. If you are registering more than one child, you can utilize the same account, but you will have to enter each child’s unique snapcode. If the additional child is new to the District, he/she WILL NOT have a snapcode and must be registered as a new student..

What if I have more than one child in the District?

Each child will have to be registered through the online process. After completing registration for one child, a parent can simply click a link to begin registration for a second child.

Who will parents call for general questions?

If you have general questions that are not technology related, please call your child’s school.

School Listing including links to contact information

 

Who do parents call if they experience technical difficulties?

If you are having issues with the infosnap program, such as if you have forgotten the unique username and  password you created for online registration or if the username and/or password is not working, you must  contact infosnap for assistance: 866-752-6850 (8 a.m. – 5 p.m.) or support@infosnap.com.

What if I made a mistake?

If you would like to make a change – prior to submitting the form – you can either navigate back to the page using the Previous button. Or, if you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so staff members can make the changes for you.

What if I am not sure how to answer a question?

If you don’t know what the question is asking, don’t hesitate to call your school if you have a question about a specific item.

What is InfoSnap?

InfoSnap is the District’s new online enrollment system. InfoSnap will replace our annual paper registration packets, saving you valuable time. Infosnap is a secure process that allows the District to verify all student information for your child prior to the start of the new school year. The system will also allow you to electronically sign the annual permission forms for school district policies.